Frequently Asked Questions
Absolutely! The product images displayed on our platform are a true representation of the actual items. We strive for transparency and accuracy in all our listings. However, please note that there might be minor variations in color or appearance due to screen settings or lighting conditions. Rest assured, what you see is what you get. If there are any discrepancies, our customer service team is always here to assist and resolve any concerns.
You can view and download your sales receipt from the 'Order History' or 'My Purchases' section in your account dashboard on our website. Once logged in, navigate to the respective section, find the relevant order, and click on the 'View Receipt' or 'Download Receipt' option. Additionally, we always send a copy of the sales receipt to your registered email address immediately after a purchase is made. If you encounter any difficulties or haven't received your receipt, please contact our customer support for assistance.
Login to Your Account: Sign in to your account on our website. Navigate to 'Order History' or 'My Purchases'.
Select the Order: Find the order containing the item you wish to return and click on the 'Return Items' button or link.
Complete the Return Form: Fill out the required information, specifying the reason for the return and any additional details.
Package the Item: Ensure the item is in its original condition, with all tags and packaging intact. Include a copy of the sales receipt or packing slip.
Return Label: Depending on our return policy, we might provide a return shipping label. If provided, affix this to your package. If not, you may need to ship the item back at your own expense.
Ship the Item: Drop off the package at the designated carrier or pickup location.
Receive Confirmation: Once we receive and inspect the item, we'll send you an email confirmation. If the return meets our criteria, a refund or exchange will be processed.
Yes, items marked as “out of stock” are typically replenished in our inventory. We strive to maintain the availability of all our products for our valued customers. If there's a specific item you're interested in, we recommend:
Notification Feature: Utilize the 'Notify Me When Available' feature on our website. By entering your email address, you'll receive an automated notification as soon as the product is back in stock.
Check Back Regularly: Our inventory updates frequently, so it's worth checking the product page periodically.
Customer Service: Feel free to reach out to our customer service team. They can provide more specific information about restocking timelines or suggest alternative products that might meet your needs.
Keep in mind, while most “out of stock” items return, there are occasional exceptions for limited-edition or seasonal products.
Your order with SK BizConnect can be shipped to various locations, depending on our service coverage. Here are the details:
Domestic Shipping: We cater to all regions within our primary service area, ensuring that wherever you are located, you can enjoy our products and services.
International Shipping: We're thrilled to offer international shipping to select countries. Please check our international shipping list on the website to see if your country is included.
Multiple Addresses: If you'd like to send products to different addresses—perhaps as gifts—you can easily specify multiple shipping addresses at checkout.
Pick-up Points: In some areas, we offer pick-up points where you can collect your order at your convenience. Check our website to see the available pick-up locations near you.
Special Locations: There are certain remote areas where delivery might take a bit longer or require an additional fee. These areas are clearly mentioned in our shipping policy.
Always ensure that you provide a complete and accurate address to facilitate smooth delivery. If you have any specific queries or special shipping requests, please reach out to our customer support team for assistance.